To book with us we need proof of ID, this could be an ID card or a passport if you are an EU/EEA or Swiss citizen. Non EEA citizens have to provide a passport with either a valid visa or residence permit. Myrooms carries out a process of tenant referencing.

At the beginning of your tenancy you will be asked to pay a one-off contribution of the value of one week rent. Utility bills, council tax, internet and the fortnightly cleaning of communal areas in the property are all included in your weekly rent.

Myrooms recommends payments by direct debit via our nominated partner GO CARDLESS. At the start of your stay, Myrooms will send you GO CARDLESS easy to use sign up link. We also accept BACS and Credit Card payments (processing charges apply). Myrooms do not take cheque payments.

You can make rent payments using SWIFT and BACS facility. Myrooms nominated partner: Comfy Arrivals, can assist you to open an UK bank account with METRO BANK ( small charge applies)

Yes, you can pay by credit card via our nominated partner STRIPE platform. Processing charges apply.

Minimum stay is 2 months and there is no maximum.

The cleanliness of your room is your responsibility.Your rent includes fortnightly cleaning of the common areas in your home.

Myrooms provide internet connection. Speed and quality of the signal may vary and Myrooms do not accept liability for the quality of internet signal. 

You will need to pay for TV licence if you have a TV in your room. For more information see www.tvlicensing.co.uk

Myrooms do not provide linen, cutlery, crockery and cooking utensils. Attractive se;lection of linen is available for purchase from our nominated partner COMFY ARRIVAL

You can contact our Administration Department on admin@myrooms.co.uk or via ARTHUR ON LINE app.

Myrooms Property Management department can be contacted via ARTHUR ON LINE or propertymanagement@myrooms.co.uk 

Myrooms operate free 7-day relocation service and will happily assist with you enquiries to find a suitable property

Yes, subject to availability. Contact customerservice@myrooms.co.uk

Myrooms offer remote video viewings only, and your agent will happily assist with your requirements.

Myrooms will return your deposit after 21 working days. Don’t forget to ask about our ZERO DEPOSIT facility in cooperation with REPOSIT.

Monday-Friday 9AM – 6PM and 11AM – 4PM on Saturday. Myrooms office is closed on Sunday. For emergencies, contact us via ARTHUR ON LINE app

Your room will be inspected before and after your stay. In the unlikely event of damage caused to the property, you will be asked to pay for the damages.